Accounting - Accounts Receivable Specialist 125-1009

Job Summary

Support revenue cycle through accurate billing, payment processing, and customer account maintenance. Plans include Medicare, Marketplace, Group coverage and EAP. Collaborates closely with internal teams and external customers to resolve discrepancies, minimize delinquency, and maintain strong customer relationships while adhering to accounting standards and internal controls.

Key Responsibilities

• Perform all A/R duties related to assigned line of business, including processing customer invoices and payments accurately and in a timely manner, refunds, and premium adjustments.
• Support daily deposits and serve as backup for posting and researching.
• Create and maintain Business Central Sales Customer Cards with billing information on new or terminated customers.
• Investigate and resolve billing issues, short payments, and chargebacks.
• Collaborate with Marketing, Customer Service, and Operations to resolve payment or invoicing issues.
• Review aging and follow up on past‑due accounts.
• Ensure compliance with internal controls, policies, and audit requirements.
• Perform other job‑related duties as assigned.

Qualifications

• Highly organized and attentive to detail.
• Successful completion of Health Care Sanctions background check.
• Strong understanding of accounting principles and problem solving.
• Proficiency in 10‑Key, Excel, and Word required.
• Proficient oral and written communication; ability to interact with personnel at all levels.
• Ability to work on multiple tasks simultaneously and meet deadlines.
• Ability to work independently with limited supervision.
• Fluent in spoken and written English.
• Associate’s degree OR high school diploma with 3 years of relevant experience.
• 2‑5 years of work experience in Accounts Receivable or similar roles.

CommunityCare is an equal‑opportunity at‑will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.