Accountant

About the role

Responsible for the P&L Account, delivering the top line & bottom line of the Mortgage business in line with organization needs.

Responsibilities

• Manage Sales Budget and Plan, COA, Customer Retention, Recruitment & Product Training.
• Handle aspects pertaining to Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management & sales Manager Incentives.
• Acquire customers for Home Loan from open market, Branch network, Channel partner and Builder relationship.
• Build new relationships with builder community basis projects and expansion plans.
• Develop strategic plans rolled out to business and build revenue streams with various product mix.
• Manage Portfolio management, PDD management, collection, Customer service, Vendor Management.
• Guide the customer towards applying for Home Loan and explain the product features in terms of ROI, Processing Fees, Terms and conditions very clearly.
• Ensure adherence to KYC documents as per the guidelines of the company.
• Ensure proper completion of the files within timeline as per the company checklist.
• Ensure proper closure of disbursement documentation within the timeline.
• Attend customer calls and properly attend to their requests to ensure high customer satisfaction.
• Communicate the reasons for rejection to the customer.