Account Team Unit Sales Director

Responsibilities

• People Management
• Respected leader with the ability to attract, retain, and develop the best resources in the field.
• Empower and hold teams accountable for achieving sales goals.
• Model, coach, and care for team members.
• Driving Business Growth by Customer and Partner Obsession
• Understand and anticipate customers' business needs and priorities.
• Coach teams to educate customers on Microsoft products and services.
• Manage customer relationships and serve as an escalation point for customer issues.
• Build and maintain relationships with C-Suite executives and partners.
• Engage with internal teams to resolve customer issues and drive accountability.
• Business Excellence
• Define and prioritize pipeline management and renewal processes.
• Drive team to meet growth targets and on-time renewals.
• Lead rhythm of the business with licensing solution providers.
• Ensure clear roles and responsibilities are defined and adhered to.
• Coach managers and teams on resource utilization and partner collaboration.
• People and Cultural Transformation
• Position oneself as a thought leader and trusted advisor to executive-level business decision makers.
• Develop and deliver compelling presentations and business plans.
• Direct and facilitate talent acquisition, recruiting, succession planning, and change management.
• Guide team on navigating employment law, supporting inclusion initiatives, and motivating/coaching behavioral changes.

Qualifications

• Required/Minimum Qualifications:
• Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years sales and negotiation experience or related work experience.
• 2+ years people management experience.
• Additional or Preferred Qualifications:
• 4+ years experience in a global technology company or 6+ years Software Development, and ISV (Independent Software Vendor) industry.
• Strategic thinking & execution.
• Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships.
• Skilled communicator with proven capabilities in negotiation, organization, presentations, financial acumen, and written and verbal communication.
• Results-Oriented Professional – Consistently surpasses goals and expectations through determination, accountability, and a drive for success.
• Demonstrates the resilience, competitive mindset, and adaptability needed to excel in dynamic environments and effectively navigate complex challenges and diverse competition.
• Collaborative. Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results.
• Growth Mindset. Ability to overcome and work around complex challenges and diverse competition.