Account Supervisor, Earned Media

About the role

Zeno Group is an integrated communications agency focused on strategic communications. We are known for our innovative approach and have won numerous prestigious awards, including the 2024 PRWeek U.S. Outstanding Large Agency of the Year.

Responsibilities

• Support the development and execution of earned media strategies that align with client objectives, business priorities and key communications moments.
• Build relationships with business, financial, trade and top-tier media while proactively identifying opportunities that generate meaningful coverage and visibility.
• Help clients develop stories and messaging that engage audiences, support reputation goals and create opportunities for earned media success.
• Serve as a trusted day-to-day client contact, providing recommendations, navigating media opportunities and supporting the successful delivery of communications programs.
• Maintain awareness of the media landscape, emerging trends and news cycles to identify opportunities, risks and timely story angles for clients.
• Support and mentor junior team members while contributing to a collaborative environment that encourages learning, development and high-quality work.
• Share media intelligence, best practices and industry insights that help strengthen earned media capabilities across the agency.

Requirements

• 5+ years of experience in earned media, media relations, public relations or corporate communications within an agency or other fast-paced environment.
• Proven success building and maintaining relationships with business, financial, trade and top-tier media.
• Experience securing earned coverage across national, local, broadcast, print and digital media.
• A strong understanding of today's media landscape and the role earned media plays in supporting business and communications objectives.
• Demonstrated ability to identify newsworthy stories and shape compelling narratives.
• Strong writing, editing and storytelling skills, with experience developing media materials, presentations and strategic recommendations.
• Experience counseling clients and contributing to earned media strategies and communications programs.
• Strong presentation and communication skills with experience presenting recommendations to clients and internal teams.
• Strong organizational skills with experience managing multiple projects, priorities and stakeholders.
• A collaborative and solutions-oriented mindset with strong attention to detail.
• Experience mentoring or supporting junior team members.
• A curiosity about the future of earned media and its connection to business, culture and reputation.

Preferred Qualifications

• Experience securing executive interviews and thought leadership opportunities.
• Experience supporting Fortune 500 brands.
• Experience contributing to new business efforts or agency thought leadership initiatives.

Pay

The pay range for this role is $75,000 - $95,000 USD/yr. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.

Benefits

We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.