Senior Account Supervisor, Earned Media

About the role

Zeno Group is a fiercely independent and global integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications.

Responsibilities

• Media Strategy & Program Leadership: Develop and execute earned media strategies that align with client objectives, business priorities and key communications moments, from corporate announcements and thought leadership initiatives to earnings and business milestones.
• Corporate Storytelling & Narrative Development: Help clients identify and shape compelling stories that build reputation, elevate leadership voices and engage key stakeholders across business and industry audiences.
• Media Relations & Coverage Generation: Build and maintain relationships with business, trade and top-tier media while proactively identifying opportunities that generate meaningful coverage and measurable impact.
• Executive & Spokesperson Support: Prepare and counsel executives and spokespeople for media interactions, interviews and events while helping ensure successful media engagement experiences.
• Client Management & Strategic Counsel: Serve as a trusted day-to-day advisor, providing recommendations, navigating media opportunities and helping clients make informed communications decisions.
• Industry Intelligence & Opportunity Identification: Monitor media, industry and cultural trends to identify emerging opportunities, risks and story angles that support client objectives.
• Team Leadership & Collaboration: Mentor junior team members, support team development and contribute to a collaborative environment that encourages learning, partnership and high-quality work.

Requirements

• 6+ years of experience in earned media, media relations, public relations or corporate communications within an agency or other fast-paced environment.
• Proven success building and maintaining relationships with national business, trade and top-tier media.
• A strong understanding of reputation management and today's evolving media landscape across traditional and emerging channels.
• Demonstrated ability to identify newsworthy stories and develop narratives that resonate with media and stakeholders.
• Experience securing earned coverage across business, trade, broadcast, print and digital media.
• Strong writing, editing and storytelling skills, with experience developing media materials, presentations and strategic recommendations.
• Experience counseling clients and contributing to communications strategies and media programs.
• Strong presentation and communication skills, with confidence presenting recommendations to clients and internal teams.
• Experience managing multiple projects, priorities and stakeholders simultaneously.
• A collaborative and solutions-oriented mindset with strong attention to detail and follow-through.
• Experience mentoring or supporting junior team members.
• A curiosity about the evolving role of earned media and its connection to business, culture and reputation.

Qualifications

• Experience supporting Fortune 500 brands.
• Experience in retail, grocery, home improvement, logistics or related industries.
• Experience providing media training and spokesperson preparation.
• Experience contributing to new business pitches and agency thought leadership initiatives.

Skills

• Strategic thinking and relationship-building.
• Media strategy and program leadership.
• Corporate storytelling and narrative development.
• Media relations and coverage generation.
• Executive and spokesperson support.
• Client management and strategic counsel.
• Industry intelligence and opportunity identification.
• Team leadership and collaboration.

Benefits

• Pay Range: $100,000 - $120,000 USD/yr.
• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
• We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability.
• We have a Be Kind to Your Mind program focusing on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• We encourage employees to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• We support work/life balance with generous vacation, paid holidays and self-care time.
• We offer a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• We provide a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.

Pay and Schedule

• Level 06: An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.
• The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Company Information

• Zeno Group, Inc. is a DJE Holdings Company.
• Zeno Group is the fiercely independent and global, integrated communications agency, born from PR.
• We have been recognized by the Cannes Lions International Festival of Creativity.