Account Supervisor

About the role

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. Reporting into the Senior Account Director, the Account Supervisor role will lead and execute processes and procedures crafted to support the delivery of client packaging and branding programs. They will be responsible for the strategy and day-to-day execution of client campaigns.

Responsibilities

• Leads day-to-day responsibilities of delivery of client's packaging/design programs and projects
• Builds and maintains client relationships via executional excellence/delivery of scope
• Motivates a cross-functional team to deliver high client satisfaction by handling client expectations while driving toward campaign and project KPIs
• Establish and maintain strong, professional relationships with the clients by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy
• Cook up and manage accurate and informed schedules and budgets, and regularly monitor to track progress and communicate implications to timing and budget as needed
• Demonstrate meticulous attention to detail, ensuring all deliverables are thoroughly reviewed and meet the highest standard of quality
• Aid in the development and production of plans, presentations, creative briefs, and proposals
• Support new idea feasibility and identifying alternate solutions, in partnership with Senior Account Director
• Manage junior account delivery staff, delegating, managing capacity, proactively identifying rotation opportunities
• Work collaboratively and professionally across Boxer and tms departments to foster good working relationships, communicate information and facilitate the information flow to make projects successful.

Requirements

• 6-8 years of experience working for a leading brand, advertising, or design agency
• Experience with QSR/food marketing in an account management function preferred
• Experience in packaging highly preferred
• Comfortable working with all levels of clients from junior to mid-level to senior-level leaders
• Adept at anticipating client needs and offering innovative solutions
• Relevant experience with strategy, planning and execution to drive diverse and complex projects
• Comfortable with a certain level of project ambiguity, and the flexibility to handle a changing environment.
• A collaborator, leader and team member with strong work ethic and motivation to deliver exceptional results
• Incredible at time-management and project plan development, impeccable organization, and the flexibility to adapt to changes and prioritization
• Strong critical thinking and analytical skills.
• Strong organizational skills and attention to detail.
• Excellent oral and written communication skills.

Qualifications

• Strong understanding of the creative development process and passion for good design

Skills

• Strong understanding of the creative development process and passion for good design

Benefits

Starting salary between $90,000-$100,000 Annually

Total Rewards: Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

Equal Opportunity Employer

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Recruiting Agencies

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.