Account Strategist

Why Join L2T?

• Hybrid work environment
• Career growth and professional development opportunities
• Collaborative and supportive team culture
• 3 weeks PTO, 12 paid holidays, and Summer Fridays
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid parental leave
• Life insurance and disability coverage
• Employee Assistance Program (EAP)

About the Role

We're looking for a detail-oriented and customer-focused Account Strategist to manage and support a portfolio of automotive dealerships. As the primary day-to-day contact for clients, you'll help ensure campaigns are performing effectively, maintain strong relationships with dealership partners and sales representatives, and coordinate with internal teams to deliver exceptional service and results. This role is ideal for someone who enjoys building relationships, solving problems, staying organized, and helping clients achieve their business goals through digital marketing.

What You'll Do

• Manage a portfolio of automotive dealership accounts and serve as the primary point of contact for clients.
• Build strong relationships with dealership partners and L2T's outside sales team.
• Coordinate with internal teams to ensure campaign updates and account changes are completed accurately and on time.
• Monitor account performance and identify opportunities for improvement.
• Conduct regular account audits and proactively address performance concerns.
• Track customer KPIs and collaborate with internal teams to improve results.
• Communicate campaign updates, recommendations, and industry insights to clients.
• Prioritize and manage a high volume of tasks while meeting deadlines.
• Stay informed on automotive industry trends and digital marketing best practices.
• Escalate critical client concerns when necessary and help drive resolutions.

What We're Looking For

Required

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Customer-focused mindset with a passion for building relationships.
• Ability to analyze performance data and identify opportunities for improvement.
• Strong computer skills, including Microsoft Office (Excel, PowerPoint, Outlook, and Word).
• Bachelor's degree or equivalent professional experience.

Preferred

• 1-2 years of experience in digital marketing, customer success, account management, or the automotive industry.
• Familiarity with Google Ads, Microsoft Ads, Facebook Ads, YouTube, and Google Analytics.
• Salesforce or CRM experience.
• Experience working directly with clients or customers.
• Automotive dealership or agency experience.
• Sales or consultative account management experience.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short and long-term disability
• Paid parental leave
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off and company holidays
• Summer Fridays

Pay & Schedule

Position is based out of Evanston, IL and hybrid work schedule (2x in-office per week) must be maintained. The base salary range for this full-time position is $45,000.00 and based on experience and location of where the job is performed.