Account Representative - State Farm Agent Team Member
About Our Agency
Our agency was opened in 2010 and is led by a team of four. The founder spent five years as a team member before becoming an agent, shaping a supportive, customer-focused culture. The agency values family, community, and helping others, with a strong commitment to giving back. We sponsor local high school sports and activities, support Building Strong Futures, and contribute to the Washington Community Center and its fundraising efforts.
Our office operates like a small family—we celebrate wins together, learn from challenges, and support one another. We’re looking for someone who works hard, genuinely cares about helping customers, and wants to make a positive impact in people’s lives.
Benefits
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- $100,000 life insurance policy
- Paid holidays
About the Role
As an Account Representative, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
Responsibilities
- Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
Requirements
- Experience in sales (outside sales, inside sales, retail sales, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Strong communication skills—written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
Pay
$40,000.00 - $60,000.00 per year