Account Representative

Duties/Responsibilities

• Manage the existing import business of cathode blocks to Aluminum smelters in North America.
• Manage the existing import business of graphite electrode and related carbon material to Steel mills in North America.
• Build and maintain strong relationships with clients and suppliers through regular communication and both virtual and in-person engagement.
• Coincide with site visits, including facilitating visits between client and supplier facilities.
• Analyze global steel and aluminum markets to identify trends, competitive dynamics, and new business opportunities.
• Support strategic planning and business development efforts, including identifying opportunities for market expansion.
• Manage daily operational processes, including credit applications, insurance claims, budget planning and track financial performance, including preparation of reports.
• Represent the company at industry events, conferences, and networking opportunities.
• Perform additional responsibilities and special projects as needed.

Job Specific Knowledge/ Skills & Abilities

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with proven negotiation skills.
• Excellent communication ability with internal colleagues.
• Excellent organization skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to create, implement and monitor budgets.
• Proficient with Microsoft Office related software.
• Knowledge of Aluminum Smelting Operation
• Knowledge of Steel EAF operation
• Bilingual Japanese skills

Physical Requirements

• Hybrid work style (minimum 2 days/week on site)
• Business travel includes domestic travel (approximately twice per month) and international travel (approximately twice per year).
• Prolonged periods of sitting at a desk and working on a computer