Account Recovery Analyst

About the role

The Account Recovery Analyst manages the collection of delinquent accounts, customer debt resolution plans, recovery of GFS owned equipment, bankruptcy, and provides administration of the sales bad debt policy on behalf of assigned U.S. Divisions. Provides legal collection support to assigned U.S. Divisions and other departments within GFS as needed.

Responsibilities

• Independently review and decision accounts with balances up to $10,000 for appropriate collection approach.
• Independently decision settlements on balances up to $5,000.
• Collect delinquent accounts by issuing demand notices and making collection calls.
• Independently negotiate repayment agreements on balances up to $10,000.
• Retain and direct collection activities of collection agencies and attorneys.
• Handle all reporting and maintenance activities for the sales bad debt policy within assigned Divisions.
• Review and prepare for processing bad debt recoveries, bad debt write-offs, and collection expenses.
• Performs other duties as assigned.

Work Schedule & Flexibility

Hours: Monday through Friday, 8:00 AM - 5:00 PM (Standard Business Hours). Modern Hybrid Model: Enjoy the best of both worlds with a flexible schedule: 4 days in the office, 1 day working from home.

Qualifications

• Two to five years of paralegal experience in a law firm or corporate legal department.
• PREFERRED: Paralegal experience in collection, bankruptcy, and creditor’s rights.
• Associate’s Degree required; Bachelor’s Degree preferred.
• Paralegal certification preferred.
• Knowledge of the legal system and litigation process.
• Knowledge of creditor’s rights, collection laws/remedies, and bankruptcy.
• Knowledge of secured transactions under the Uniform Commercial Code.
• Ability to negotiate debt workout plans, settlements and payment agreements.
• Basic understanding of financing principles.
• Ability to read, understand and analyze basic legal terms.
• Ability to organize and prioritize tasks and self-manage day to day activities.
• Must be able to meet deadlines, multi-task and change priority of tasks according to demands and needs.
• Must have excellent verbal and written communication skills.
• Must possess excellent problem solving and negotiating skills and the ability to mediate customer disputes/claims.
• Basic to intermediate user of Microsoft Office.
• Basic to intermediate user of SAP S4 Hana.
• Basic to intermediate user of HighRadius.
• Basic to intermediate user of database applications.
• Basic to intermediate user of skip tracing applications.
• Basic to intermediate user of e-mail and Internet applications.

Benefits

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.