Account Project Manager

About the role

We are looking for an Account Project Manager to support client growth and lead product development initiatives for a manufacturing and branding organization. This role blends account stewardship, project coordination, and product line support, requiring someone who can keep multiple priorities moving while delivering a high standard of service. The ideal candidate brings strong communication skills, a sharp eye for detail, and the ability to partner effectively with customers and internal teams from concept through execution.

Responsibilities

• Guide customer projects from initiation through completion by overseeing timelines, scope, budgets, and key deliverables.
• Build strong partnerships with existing clients, respond to requests promptly, and identify opportunities to expand business within current accounts.
• Coordinate new product launches by organizing kickoff meetings, preparing clear project briefs, and aligning cross-functional teams on objectives.
• Maintain accurate documentation for new and existing products, including specifications, images, order information, catalogs, and supporting records.
• Facilitate product setup activities by initiating part number requests, preparing specification materials, and supporting internal launch processes.
• Prepare sales orders, purchase requests, and sourcing documentation, including RFQs for new components and cost estimates.
• Arrange product review sessions with relevant departments, capture feedback, and track revisions to ensure updates are implemented.
• Serve as the internal expert on assigned customer accounts by understanding purchasing patterns, priorities, and upcoming needs.
• Develop customer-ready presentations and other materials to communicate project updates, product information, and business opportunities.

Requirements

• At least 2 years of experience in account management, project coordination, product line management, or a closely related role.
• Bachelor’s degree in a relevant discipline or equivalent hands-on experience.
• Working knowledge of project management principles and experience supporting customer-facing initiatives.
• Proven ability to collaborate with cross-functional teams in environments involving sales, product development, sourcing, and production.
• Strong written and verbal communication skills with the ability to represent customer needs clearly.
• High attention to detail, strong organizational ability, and a proactive approach to follow-up and issue resolution.
• Proficiency with Microsoft Office and virtual meeting platforms, with comfort managing multiple projects at the same time.
• Ability to travel domestically up to 25%; familiarity with retail or store environments is a plus.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in our company 401(k) plan.