Account Partner Senior Director (TMT)

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Lead end-to-end go-to-market strategies for high-value customer proposals
• Act as the primary conductor for digital transformation roadmaps
• Close complex service pursuits by aligning CxO stakeholders
• Drive account planning for strategic technology customers
• Self-generate pipeline and discover untapped value
• Exemplify commercial excellence through territory planning and deal progression
• Engage with CxOs as a trusted advisor throughout the transformation process

Qualifications

• 8+ years leading technology transformation programs at Fortune 500 companies
• 6+ years management or internal consulting experience with strategic programs
• 5+ years managing, coaching, and developing staff
• Expertise in Sales, Service, Marketing, Omni-channel, Customer Experience, Technology Delivery, or Operations
• Significant experience in C-suite customer relationships and executive objection handling
• High emotional intelligence and a demonstrated willingness to learn
• Strong academic credentials, bachelor's required; MBA preferred

Benefits

• Opportunities for professional growth and development
• Collaborative team environment with cross-functional engagement
• Chance to work with leading technologies in a dynamic industry
• Engagement with C-suites and top-level executives
• Flexible work schedules accommodating travel needs
• Support for continuing education and certifications