Account Partner Senior Director
About the role
Agentforce is the future of AI, and you are the future of Salesforce. The Account Partner Senior Director is the strategic orchestrator of the account — combining the organizational rigor to manage complex, multi-year workstreams with the executive presence to align C-Suite and senior government stakeholders. This role leads growth across US Federal Civilian agencies (Labor, Treasury, DOI, DoE, GSA, and others) and US Tribal Nations, owning the customer relationship, driving successful delivery outcomes, and partnering closely with Sales to expand Salesforce's footprint. Beyond individual account ownership, this leader will coach the broader team on sales process discipline — forecasting rigor, deal progression, and executive-level client engagement — helping close current quota gaps and set up sustained bookings growth. Our Public Sector PS practice is one of the fastest-growing areas at Salesforce — helping government agencies transform the way they serve citizens and deliver on their missions. You'll have access to the full Salesforce portfolio, a world-class delivery bench, and the opportunity to make a meaningful impact where it counts.
Responsibilities
- Own the end-to-end client relationship for assigned Federal Civilian and Tribal Nations accounts, acting as the primary steward of program success, delivery health, and expansion strategy.
- Conduct unified "One Salesforce" account pursuits — aligning License Sales, Product, and Customer Success — to chart a clear path for digital and agentic transformation.
- Bridge the gap between a client's strategic aspirations and high-stakes execution, driving bookings, program revenue, and software consumption.
- Lead and shape Professional Services pursuits, proposals, and commercial constructs for complex, multi-million dollar engagements.
- Coach and mentor account teams on sales process discipline: forecasting accuracy, deal progression, and executive engagement