Account Marketing Manager

We are seeking a highly motivated and organized Account Manager to join our growing digital marketing agency. In this role, you will be responsible for operating as the lead point of contact for a portfolio of accounts, ensuring the successful delivery of our solutions, and building and maintaining strong relationships with our clients. Responsibilities Operate as the lead point of contact for any and all matters specific to your accountsEnsure all of the necessary deliverables for a project are completed and handed over on time and on budgetWork and communicate with outsourced resources such as freelancers, vendors, and suppliers and oversee subcontracted projectsOversee customer account management, including negotiating contracts and agreements to maximize profitEnsure the timely and successful delivery of our solutions according to customer needs and objectivesAssist with challenging client requests or issue escalations as neededClearly communicate the progress of weekly initiatives to internal and external teams Requirements 3+ years of experience in account management, customer service, or related fieldStrong communication and interpersonal skillsAbility to manage multiple projects and priorities effectivelyExcellent problem-solving and conflict resolution skillsAbility to work well under pressure and meet tight deadlinesExperience in the digital marketing industry a plus At SB Digital, we offer a dynamic and fast-paced work environment, opportunities for professional development and growth, and a team that values innovation and creativity. If you're a motivated self-starter with a passion for customer service and a strong attention to detail, we encourage you to apply for this exciting opportunity.