Account Manager, West Coast

About the role

The role of Account Manager at Curri involves driving the company’s GTM motion by deepening relationships and providing exceptional service across multiple large accounts. This includes engaging new users, strengthening and deepening relationships with existing users, and re-engaging churned users.

Responsibilities

• Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
• Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
• Be an expert on our product and capabilities, finding additional logistics solutions for our customers
• Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account
• Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account
• Frequently travel to meet your customers

Requirements

• Bachelor's degree or equivalent work experience
• 2+ years of experience in a customer-facing and/or high-growth environment
• Hunter/go-getter attitude with experience in a quota-carrying role
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Ability to thrive in a fast-paced and dynamic environment
• Proven track record of achieving targets and driving customer growth
• Familiarity with logistics or delivery services is a plus

Qualifications

• Must have a Bachelor's degree or equivalent work experience
• Must have 2+ years of experience in a customer-facing and/or high-growth environment
• Must have a Hunter/go-getter attitude with experience in a quota-carrying role
• Must have excellent communication and interpersonal skills
• Must have strong problem-solving and negotiation abilities
• Must have the ability to thrive in a fast-paced and dynamic environment
• Must have a proven track record of achieving targets and driving customer growth
• Must have familiarity with logistics or delivery services (a plus)

Skills

• Data analysis and interpretation
• Customer relationship management
• Product knowledge and expertise
• Strategic planning and execution
• Collaboration and teamwork
• Travel and customer interaction

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Vision insurance
• 401K plan
• Equity compensation grant

Pay

$70K - $80K

Schedule

Flexible schedule to accommodate frequent travel and customer interactions