Account Manager - Vantagen

Responsibilities

• Directly supporting weekly employee benefits enrollment, termination and change processing activity for assigned clients
• Servicing escalated employee and direct HR telephone and email benefits inquiries
• Providing annual open enrollment support to assigned clients and the Benefits Team in general, including periodic onsite representation at client meetings and benefit fairs
• Interfacing with clients, insurers and other third parties to resolve employee benefit issues
• Managing the completion of scheduled client deliverables on a consistent and timely basis
• Maintaining current, working knowledge of all assigned client benefits eligibility rules
• Participating in periodic client servicing reviews at designated client location or via web/teleconference

Qualifications

• A bachelor’s degree is required
• A minimum of 5 years experience in the Benefits Administration, Insurance, Customer Service, and/or Human Resource-related fields
• This position also requires proficiency with MS Office, specifically Excel, Outlook, and Word
• Excellent customer service skills are also necessary, as the position will interface with external client contacts and their employees
• Exceptional organizational and communications abilities are critical to the incumbent’s success, as s/he will be expected to manage multiple priorities and work with a moderate amount of supervision
• A valid driver’s license is required for minimal travel using a personal vehicle

Pay

The pay rate range for this job position is $67,000 to $110,710. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location.

Benefits

Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.