Account Manager, Toyota

About the role

The Account Manager will be responsible for providing sales and account management for the Toyota account and related tiers. They will report to the Regional Sales Manager with additional support and guidance from Global counterparts.

Responsibilities

• Grow existing accounts, develop new accounts and establish strong contacts with customers.
• Initiates and follow up on new product development opportunities and growth opportunities to support the division.
• Establishes strategies and goals for customer penetration to ensure growth with core type products on selected Focused Platform launches.
• Leverage local & global market knowledge to focus on growing products and introducing new ones applying an “outside – in” ITW discipline.
• Nurture customer relationships that provide insight and a landscape where ITW has a competitive advantage through our “cradle to grave” relationships.
• Maintain a continuing analysis of product reports for each of the products that the Product Manager will own.
• Develop a funnel of new business opportunities and manage the list of top opportunities to enable annual sold order requirements, collaborating with ITW global team members.
• Drive customer engagement through value-add interactions such as Lunch & Learns, A2Mac1/Vehicle Teardown Events, Line-Walks, Tech Shows, and Wellness Visits.
• Increase customer intimacy at both Tier and OEM through routine engagements.
• Foster relationships at various levels within our customer base (Early/Advanced Engineering, Purchasing, Management, Plant persons, etc.).
• Develop and maintain benchmarking tools for vehicle areas and associated products.
• Work closely with global Key Account Managers and colleagues from other global regions to develop local growth opportunities by leveraging the Global portfolio to proliferate opportunities that may be new to our region but still fit within our product portfolio and manufacturing capabilities.

Requirements

• Bachelor’s degree - B.A./B.S. from four-year College; Master’s Degree a plus
• Minimum 5-7 years of sales experience in the automotive industry
• Sales experience with EV OEMs + proven track record of product knowledge including plastic fasteners a plus
• Overall knowledge of all areas of the vehicle – interior/exterior, body/chassis, doors, fluid and electrical routing
• Technical understanding and experience with plastic fasteners (and/or plastic injection molding) is a plus
• Ability to develop project budgets where cost, value and profit are fully understood
• Supports Sales Manager and team with product forecasts such as Monthly / Quarterly reporting as well as in times of Capacity management, Long Range Plan and Annual Plan
• Excellent interpersonal, communication, program management and presentation skills with ability and willingness to communicate, and work with other regions and locations
• Proven ability to deal with changes in the business or its environment
• An inner drive to understand, communicate and exceed established agreed upon goals
• Proven ability to generate respect and trust from staff and external customers/contacts, including the ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment
• Knowledge of 80/20 Toolbox and its principles or proven ability to focus and prioritize tasks and objectives
• Excellent personal computer skills in Microsoft Excel, Word and PowerPoint
• Willing to travel; primarily domestic and occasionally worldwide