Account Manager - State Farm Agent Team Member

Role Description

As Account Manager - State Farm Agent Team Member for David Smyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• C Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Requirements

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to build strong rapport with customers.
• Coachable and proactive approach to problem-solving.
• Strong attention to detail and organizational skills.

Benefits

• Paid Time Off (PTO).
• A Simple IRA retirement plan.
• Health insurance.
• Dental insurance.
• Flexible schedule.

Schedule

We offer a flexible schedule to accommodate your personal and professional commitments.

Pay

Competitive salary based on experience and performance.

Skills

• Customer service skills.
• Strong communication and interpersonal skills.
• Ability to build strong rapport with customers.
• Proactive problem-solving skills.
• Knowledge of insurance products and services.

Benefits

• Opportunity for advancement within the company.
• Training and development opportunities.

About the Role

I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent-A-Car, where I built a strong foundation in customer service, teamwork, and performance-driven environments.

I attended Fairmont State University and am a proud parent of five kids. Outside of the agency, I also own a dog kenneling and grooming business, which keeps life busy and fun.

For our team, we offer PTO, a Simple IRA, and health benefits. When team goals are met, we also enjoy extended holiday time off, giving everyone a chance to recharge and spend more time with family.

Our office culture is very relaxed and supportive, but we still focus on doing great work for our customers. We’re looking for someone who listens well, builds strong rapport with customers, is coachable, and takes action. If you’re looking for a laid-back environment where you can grow and be part of a small, supportive team, this could be a great fit.