Account Manager - State Farm Agent Team Member
Mary Henry State Farm is seeking a highly motivated, sales-focused Account Manager to join our growing team in Louisville, KY. This opportunity is ideal for a driven professional who enjoys building relationships, helping customers protect what matters most, and achieving ambitious sales goals.
This position is contingent upon obtaining required insurance licenses. Property & Casualty license must be obtained prior to your Day 1 start (full support provided). Life & Health license must be obtained within 45 days of your start date. We provide licensing guidance, study resources, and onboarding support throughout the process.
About the role
As an Account Manager, you will play a key role in agency growth by developing customer relationships, identifying coverage needs, and recommending insurance solutions that help customers protect their families and assets. You will work with both prospective and existing customers while contributing to a high-performing, sales-oriented team. Success in this role is measured by customer relationships, activity, and production results.
Responsibilities
- Build and maintain strong relationships with prospective and existing customers
- Conduct needs-based conversations and policy reviews to identify coverage gaps and protection opportunities
- Quote, present, and close auto, home, renters, life, and other insurance products
- Generate new business through referrals, lead follow-up, networking, and outreach efforts
- Follow up consistently with prospects and customers to drive retention and growth
- Resolve customer concerns professionally and efficiently
- Maintain accurate customer records and documentation
- Collaborate with team members to support agency goals and growth initiatives
- Ensure compliance with agency procedures and insurance regulations
Requirements
- Sales-driven mindset with a strong desire to meet and exceed goals
- Strong communication, relationship-building, and interpersonal skills
- Confidence leading customer conversations and asking for the business
- Self-motivated, competitive, and results-oriented
- Strong organizational and time-management skills
- Previous sales, insurance, account management, or customer-facing experience preferred
Benefits
- Competitive base salary plus commission and performance incentives
- Uncapped earning potential tied to production
- Full support through the licensing process
- Ongoing training, coaching, and professional development
- Supportive team environment with strong leadership
- Long-term career advancement opportunities
- 401(k) matching
- Health insurance
- Paid time off
- Bonus based on performance
Pay
$45,000.00 - $65,000.00 per year