Account Manager, Small-Market

What You’ll Do

• Proactively manage and grow a large book of existing customer accounts, with a focus on driving expansion revenue
• Generate your own pipeline through outbound activity (calls, emails, and direct account engagement) without reliance on BDR support
• Run discovery conversations with customers to uncover business needs and identify upsell/cross-sell opportunities
• Own the full sales cycle within your accounts, from initial outreach through close
• Maintain consistent activity and pipeline management within Salesforce

What You’ll Need to be Successful

• Experience managing and growing existing accounts, not just maintaining relationships
• Demonstrated ability to generate pipeline through outbound efforts
• Comfort with high activity levels (calls, meetings, follow-ups)
• Strong discovery and qualification skills

What Will Make You Stand Out

• Proven track record of expanding revenue within a book of business
• Experience selling into legal or professional services firms
• History of self-sourcing opportunities and running independent discovery
• Consistent use of CRM and sales tools to manage pipeline and activity

What You’ll Love About NetDocuments

• The People!
• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for life activities & wellness
• Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $75,000.00 + Variable

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.