Account Manager, SLED -Atlanta

About the role

The Role
Presidio is hiring experienced SLED Account Managers to join our growing sales team in Atlanta. Our Account Managers earn a competitive base salary, exceptional commissions and benefit plans - along with top training and support, and recognition for high performers. If you're coachable, persistent, smart, executive-savvy, and looking for your next great adventure, Presidio is the place for you.

Key Responsibilities

• Sales Execution:
  • Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services.
  • Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures.
  • Maintain a targeted understanding of customers' business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business.
  • Meet or exceed annual sales top line revenue and margin goals as defined by management.
  • Drive profitably and grow revenue for target accounts in partnership with inside sales team.
  • Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools.
  • Performs extensive proposal writing and prepares sales information for customers.
• Account Management:
  • Manage individual sales objectives to include sales orders and billing activities to support quarterly goals.
  • Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues.
  • Work with inside sales team to ensure that quotes are provided, and order requests are processed accurately and with engineering team to accurately scope projects.
  • Manage past due invoice resolution with accounting to ensure proper collections.
  • Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account.
  • Understand each target customer's business model, map their organization and identify their unique technology needs.
• Strategic Planning & Presentation:
  • Performs deep analysis of account base including 'heat maps' to determine key areas of opportunities.
  • Develop & execute marketing and business plans to drive revenue and profits.
  • Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy.
  • Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners' AMs.
  • Presents a Quarterly Business Outlook (QBO) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals.
  • Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities.
  • Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory.
  • Use monthly forecasting and pipeline management to manage sales growth.
  • Demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings.
  • Proven track record in developing relationships with customers and vendors, and ability to translate client business needs into solutions.

Required Skills

• Bachelor's degree preferred, or equivalent experience and/or military experience.
• 2 or more years of outside information technology SLED sales experience (customer-facing) with state and local government and higher education. Experience with infrastructure, storage, network security, professional services or managed services preferred, and cloud strongly preferred.