Account Manager, Scientific Visualization and Experiential Engagement (RadScience)

About the role

Real Chemistry is seeking an Account Manager to join our growing Rad Science team. This unique team includes dozens of scientists and artists specifically trained in illustration, animation, interactive media, and immersive experiences—turning complex scientific messages into simple, memorable stories through Congress experience and scientific visualization.

Responsibilities

• Oversees note taking during meetings/calls (internal and client-facing); sends prompt recaps to all appropriate parties
• With guidance from supervisor, coordinates the resources needed to service project scopes by developing/owning strategic operational plans i.e., creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps, etc.
• While balancing client expectations alongside the execution of successful work output, learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.
• Works in close partnership with Project Manager (PM) to ensure the smooth production process of all scopes of work
• May review timelines created by PM to ensure dates align to client SOP and needs
• May serve as the day-to-day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D)
• May participate in new business opportunities as a support to the Account Director (Acct D)
• With guidance from the supervisor, writes/populates the proposals/SOWs in response to client inquiries for new business
• Drives the creation of billable job codes
• Aids Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals
• Pending project ownership, may work with PM to understand project burn against original budget; communicates updates to Sr Acct D/Acct D
• Collaborates with supervisor on development of goals and works towards progress
• Models fulfilling their essential job functions and company SOPs for junior staff
• Contributes and/or provides feedback to supervisor, leadership, and fellow team members with a solution-oriented focus
• With guidance from the Supervisor, may collaborate with new staff to help with their onboarding and training
• Collaboration & teamwork: Effectively collaborates with members across the entire team to succeed
• Ensures procedures are followed by all team members
• Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus

Requirements

• Problem solver, collaborator, confident, and organized
• Detail-oriented and can effectively multi-task between various ongoing projects
• Has a strong work ethic and is eager to learn from an experienced, strategically creative account and project management team
• Excellent communication skills (written and oral)
• Adept interpersonal abilities with aptitude to engage well with teams and clients
• Familiarity with animated media/motion graphics, web/app, and experiential technology (i.e., VR/AR, etc.) is highly desirable
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Proficient in Adobe Acrobat and Outlook is highly desirable

Qualifications

• Problem solver, collaborator, confident, and organized
• Detail-oriented and can effectively multi-task between various ongoing projects
• Has a strong work ethic and is eager to learn from an experienced, strategically creative account and project management team
• Excellent communication skills (written and oral)
• Adept interpersonal abilities with aptitude to engage well with teams and clients
• Familiarity with animated media/motion graphics, web/app, and experiential technology (i.e., VR/AR, etc.) is highly desirable
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Proficient in Adobe Acrobat and Outlook is highly desirable

Skills

• Problem solving
• Collaboration
• Adaptability
• Resilience
• Proactivity
• Resourcefulness
• Strong prioritization skills
• Organizational ability
• Multi-tasking
• Communication
• Interpersonal abilities
• Familiarity with animated media/motion graphics, web/app, and experiential technology (i.e., VR/AR, etc.)
• Microsoft Office proficiency
• Adobe Acrobat and Outlook proficiency

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. This includes offices in key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.