Account Manager, Sales Support

About the role

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry.

Responsibilities

• Achieve each client's marketing objectives through branded merchandise solutions
• Perform product research and sourcing, create presentations to present recommendations directly to the AE and clients
• Manage a portfolio project timelines, priorities, costs, and logistical complexities with varying clients
• Manage client expectations through professional and effective communication of project changes, order timelines and status updates to internal and external stakeholders
• Produce creative and accurate quotes using innovative product ideas
• Participate and manage client pop-up events with a willingness to attend & work them, if needed.
• Develop strong domestic/international vendor relationships for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
• Cook up and manage client pop-up events with a willingness to attend & work them, if needed.
• Coordinate the ordering and return of samples for client presentations
• Enter sales orders via the Company’s proprietary system
• Maintain accurate and up-to-date records of quotes, orders and art proofs
• Generate reports to track open orders and billing progress
• Other duties based on business needs

Requirements

• 3+ years experience in a project management role
• 5+ years in sales support experience in the promotional product industry is a MUST
• Highly proficient in Microsoft applications (Word, Excel, Outlook, etc.) especially in PowerPoint
• Proficient in ERP systems i.e. NetSuite
• Enjoy problem-solving, and helping customers
• Comfortable making judgment calls, and prioritizing workload
• Professional and polished oral, written and interpersonal communication skills
• Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
• Ability to deliver under deadlines with a high level of accuracy
• Curious, flexible and good humored with a positive “can do” attitude
• Active participant in giving and receiving in appreciative and constructive feedback
• Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments

Qualifications

• Comfortable making judgment calls, and prioritizing workload
• Ability to deliver under deadlines with a high level of accuracy
• Curious, flexible and good humored with a positive “can do” attitude
• Active participant in giving and receiving in appreciative and constructive feedback
• Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments

Skills

• Project Management
• Sales Support
• Product Research and Sourcing
• Client Relationship Management
• Promotional Industry Knowledge
• Supplier Relationship Building
• Brand Guidelines
• Microsoft Applications (Word, Excel, Outlook, PowerPoint)
• ERP Systems (NetSuite)

Benefits

• Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
• Additional Voluntary Benefits
• 401(k) Retirement Savings Plan
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)

Pay

The estimated base salary range for this position is between $55,000-$75,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Schedule

Flexible work arrangements are offered, and we pride ourselves on flexible schedules that help you balance professional and personal demands.

Company Information

At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

We participate in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.