Account Manager - Reddit

About MarketStar

We generate revenue for innovative tech companies globally through outsourced B2B demand, sales, customer success, and revenue operations solutions. We support career advancements through mentorship, leadership, and development programs. We contribute to our community through the MarketStar Foundation and uphold six core values in our award-winning workplace culture.

About The Account Manager - Reddit

The Account Manager will represent Reddit in Ogden, UT. Key responsibilities include leading customer outreach, building brand awareness, managing client relationships, and reporting on performance.

Responsibilities

• Lead customer outreach process including calls and emails
• Build and manage external customer relationships
• Work with existing customers to increase brand awareness and advertising spend
• Stay updated on product knowledge using client-provided and self-guided training resources
• Manage, review, and report on pipeline weekly, including a forecast and plan to achieve targets
• Record customer interactions and engagement in CRM
• Build and manage relationships with internal MarketStar team and external clients
• Prepare and run performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
• Analyze and interpret data to drive planning and success
• Provide customer sentiment insights including product feedback and industry learnings

Requirements

• Strong time and project management organizational skills
• Proficiency with Microsoft Office and/or Google Suites
• Demonstrated ability to build relationships
• Strong written and verbal presentation skills
• Experience with setting and exceeding sales goals
• Able to multi-task, manage time effectively, and adapt to change
• Ability to analyze and interpret data to develop and implement strategic plans (preferred)
• Previous experience with account management or prior sales/technology experience (preferred)

What We Offer

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401(k) match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

Benefits

In addition to competitive compensation, we offer:

• Reasonable accommodations for candidates with disabilities upon request
• EEO Compliance