Account Manager - Pittsburgh

Responsibilities

• Conduct regular sales calls to current and prospective customers within the assigned territory
• Grow sales of Phonak products by developing new accounts and expanding existing relationships
• Promote and demonstrate new hearing technology and solutions
• Provide training on product fitting, fine-tuning, and software usage
• Partner with Regional Directors, Key Account Managers, trainers, and inside sales teams to support customer success
• Conduct needs assessments and recommend appropriate product solutions for customer clinics
• Negotiate pricing and support marketing strategies that drive customer business growth
• Support onboarding and training of new accounts
• Maintain accurate documentation of customer activity within Salesforce
• Manage expense reporting through Concur and ensure compliance with internal policies
• Represent Phonak at regional and national meetings as required

Requirements

• Bachelor’s degree required
• Master’s degree or AuD preferred
• Knowledge of hearing instrument technology and industry practices
• Previous experience assisting patients independently preferred
• Strong relationship-building and customer engagement skills
• Experience with CRM systems and Microsoft Office tools

Qualifications

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova.

Benefits

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

Pay

This role's pay range is between: $90K to $110K. This role is also commission eligible.