Account Manager (Onsite)

About the role

The Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) heading off & minimizing churn, and 3) driving billing collection efforts. Manage a book of business to meet and exceed revenue & retention goals. Provide insights & recommendations to clients on how to grow their business with Weedmaps marketing solutions, based on the client & market data. Collaborate with assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility. Increase the client’s proficiency & usage of the Weedmaps platform through training. Conduct regular business reviews, sales presentations, product demonstrations. Act as the steward of the client data hygiene by updating & maintaining the CRM (or any other designated locations) on calls, meetings, contact info, current license, and up to date on billing payments. Communicate billing updates proactively to drive collection efforts as necessary. Relay feedback from clients to improve our products and process to increase client success.

Responsibilities

• Manage a book of business to meet and exceed revenue & retention goals.
• Provide insights & recommendations to clients on how to grow their business with Weedmaps marketing solutions, based on client & market data.
• Collaborate with assigned Account Executive(s) to drive more value for shared clients and enter opportunities in CRM for management visibility.
• Increase client proficiency & usage of the Weedmaps platform through training.
• Conduct regular business reviews, sales presentations, and product demonstrations.
• Maintain CRM data hygiene: update calls, meetings, contact info, current license, and billing payments.
• Communicate billing updates proactively to support collection efforts.
• Relay client feedback to improve products and processes for increased client success.

Requirements

• BS/BA degree or equivalent experience.
• Minimum 1 year of experience in Ad Tech sales or account management; client/customer facing role.
• Proven track record of hitting goals and revenue targets.

Qualifications

• Experience in the cannabis industry.
• Salesforce and Tableau experience.

Skills

• Data‑oriented, analytical sales approach.
• Customer‑centric and eager relationship builder, able to share feedback to drive positive long‑term momentum.
• Confidence presenting to clients (onsite or on phone) to influence credibly and effectively.
• Comfort operating at an accelerated, iterative pace in a dynamic environment.
• Strong planning and organizational skills with clear attention to detail and process orientation.

Benefits

• Physical Health (Medical, Dental & Vision)
• 100% employer‑paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short‑ and Long‑term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Pay

The base pay range for this position is $70,304.00 – $132,000.00 per year, and a competitive bonus is offered.

Schedule

Onsite – 5 days per week.