Account Manager, National Sales

Responsibilities

• Manage day-to-day relationships with brands & agencies to deliver outstanding customer service
• Lead campaign kickoff calls reviewing all campaign details and requirements
• Take a consultative approach in shaping campaign creative and targeting to best meet client KPIs and ensure efficiency - before, during, and after campaign
• Create media proposals and be an expert on our media
• Cook up campaign deliverables to ensure they are compliant with requirements
• Work with Ad Operations to ensure quality and timely campaign launches
• Proactively collaborate with AE’s to identify & grow account revenue
• Interface with 3rd party vendors (research, analytics, data feed, etc.) as needed
• Develop interim and final campaign reports, identify and highlight key insights, and support campaign wrap-up reporting requests
• Research and identify solutions to increase spend for under pacing accounts while pitching existing Partners new packages / market developments
• Lead client meeting preparation liaising with internal teams to ensure top notch meeting deliverables; attend client meetings
• Strategize with cross-functional teams on new development initiatives
• Develop new business via contract extensions and upsells (reactive & proactive)
• Manage Salesforce reporting for agency and client accounts
• Work closely with internal partnership and sales teams on post sale process for NYC street banners
• Manage all campaigns (proactive & reactive) under a revenue threshold

Requirements

• 3-4 years relevant work experience in a customer-facing customer success, account management or strategic consulting organization.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
• Strong communication and interpersonal skills. Proven experience building strong internal and external relationships.
• Enjoy collaborating with people to get work done, but know when to take ownership of a task.
• Demonstrate a high level of accountability for both your work/the work of your team.

Pay

Total Compensation: $70,000 - 85,000 OTE

Schedule

Hybrid Work Policy: Our team operates on a hybrid schedule to balance flexibility with face-to-face collaboration. We require all employees to be in the office every Tuesday and Wednesday. Starting in September, this requirement will transition to three days per week (Tuesday, Wednesday, and Thursday), with the flexibility to work remotely for the remainder of the week.