Account Manager, Mid-Market
About the role
The Account Manager, Mid-Market role is based within our Customer Development team here at Mimecast and we are looking for an exceptional person with strong sales skills. The Customer Development team is a high velocity sales environment that is growing rapidly.
Responsibilities
- Achieve monthly / quarterly / annual upsell revenue
- Work with the Partner / Channel Development team to develop and execute against account plans
- Develop and execute against sales activity plans to achieve the agreed revenue quota
- Travel throughout the year to various customers for account reviews
- Focus on building and maintaining relationships with existing accounts
- Responsible for selling new technology into existing customer base and driving incremental revenue opportunities
- Business Administration – manage the reporting of KPIs and general CRM housekeeping
- Sign up to and execute against a set of end-to-end sales methodology and process
- Monitor and report on activities while providing relevant management information
- Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally
- Attend trainings and develop relevant knowledge and skills
- KPIs: Weekly end user activities, Pipeline stats – pipeline movements, Forecasting accuracy, Customer retention, Account penetration and incremental growth, Weekly customer engagements, Customer retention target
Requirements
The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating upsell and high retention rate of customers. A good understanding of the corporate technology stack as well as cloud computing will be beneficial. A strong work ethic is vital in this competitive marketplace.
Qualifications
- College degree preferred but not required
- Minimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - but not essential)
- Proven sales achievement against revenue quota. Ideally with experience of both Direct & In-Direct sales roles.
- Understanding of Corporate IT teams and their buying processes
- Strong business / commercial acumen
- Strong communication skills (Written and Verbal)
- Results-oriented with a positive outlook
- Self-starter, dynamic, confident presentation
- A natural forward planner who critically assesses own performance and that of their team members
- Thirst for knowledge and a “can do” attitude
- Problem solver
- Prominent team player
- Presentable, articulate, and adaptable
- Tenacious
- Comfortable with a high performance and dynamic environment
- Ability to be confident and to show humility
Skills
- Strong sales skills
- Ability to build and maintain relationships with existing accounts
- Ability to sell new technology into existing customer base
- Ability to manage KPIs and CRM housekeeping
- Ability to execute against sales activity plans
- Ability to monitor and report on activities
- Ability to attend trainings and develop relevant knowledge and skills
Benefits
The OTE salary range for this position is $152,000−$228,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations.
Pay
The OTE salary range for this position is $152,000−$228,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations.
Schedule
Our schedule is flexible and can accommodate travel throughout the year to various customers for account reviews.