Account Manager lll, Industrial Water Treatment

About the Role

In this role, the candidate will be assigned specific tasks on accounts within an existing territory to retain customers, following direction from the manager. You will communicate with the customer base as well as ChemTreat Account Managers and other company representatives.

Responsibilities

• With guidance, create, improve, and implement innovative sales strategies to drive ChemTreat’s position and increase market share within the assigned geography.
• Begin developing key relationships with customers by:
  • Helping to identify key decision makers within existing accounts.
  • Researching prospects and partnering with senior staff to cold call.
  • Conducting frequent follow-ups and learning to implement strategic questioning.
  • With assistance, identifying root issues to determine customers’ needs.
• Work with senior staff to increase sales and profit margins within the territory.
• With assistance, engage technical staff and management to develop retention and growth strategies.
• Begin establishing professional relationships with key personnel in customer accounts.
• Learn to create effective proposals for current and prospective customers.
• Communicate the ChemTreat value proposition to the customer base.
• Over time, troubleshoot technical and site-specific process issues.
• Begin to effectively audit key unit operations.
• Participate in customer and prospect entertainment in accordance with ChemTreat’s policy.
• Perform other duties as assigned.

Requirements & Qualifications

• Bachelor of Science in Engineering or a technical degree (or equivalent).
• 4-6 years of relevant experience.
• 4-6 years of experience interacting with customers at all levels of an organization.
• Experience in water treatment preferred.

Skills

• Strong organizational and self-management skills.
• Self-motivated with a strategic mindset.
• Balance of self-confidence and humility.
• Ability to be a team player and partner well with others.
• Ability to identify issues and develop practical solutions.
• Excellent verbal and written communication skills (emails, service reports, proposals, etc.).
• Fluency in Microsoft Office (Word, Excel, PowerPoint).
• Industry knowledge specific to water treatment, including familiarity with various applications.

Physical Demands

• Travel dependent on the size of the assigned territory.
• May require long hours and varied work schedules.
• Constantly required to sit; occasionally required to walk, stand, climb (including stairs), balance, stoop, bend, kneel, crouch, or crawl.
• Constantly using hands and fingers to handle, feel, or operate objects and computer keyboards.
• Routinely required to reach with hands and arms, squat, turn/twist, or reach.
• Lift, carry, push, or pull up to 60 pounds; occasionally maneuver drums weighing 250-800 pounds.
• Occasionally required to climb stairs and ladders and work at high elevations for extended periods.
• Occasionally required to drive both short and long distances (within DOT regulations).
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Required to wear all Personal Protective Equipment (PPE) for deliveries, which may include: eye, hearing, and respiratory protection, protective apron, steel-toe shoes, gloves, hard hats, or face shields.
• Occasionally work in extreme heat conditions.
• Use of earplugs for hearing protection in high-noise environments.
• Work in both indoor and outdoor sites with potentially high noise levels.
• Site locations may include boiler houses, cooling towers, water plants, wastewater plants, or process areas.
• Routine use of hazardous chemicals.
• Collaborative working environment; position interacts with all levels within the customer organization.
• Requires trust and respect for customers and ChemTreat field and leadership teams.

Pay

The salary range for this role reflects the range at the time of posting. The final compensation will be based on factors such as relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, collective bargaining agreements, and business or organizational needs.

Benefits

• Comprehensive package including paid time off.
• Medical, dental, and vision insurance.
• 401(k) plan for eligible employees.