Account Manager lll, Industrial Water Treatment

This is a developmental role involving job shadowing and working under the supervision of an experienced account manager. The role is designed to expose the associate to technical water treatment problem-solving and customer selling fundamentals.

Responsibilities

• With guidance, create, improve, and implement innovative sales strategies to drive ChemTreat’s position and increase share within the assigned geography.
• Begin to develop key relationships with customers by:
  • Helping to identify key decision makers within existing accounts.
  • Researching prospects and partnering with a senior staff member to cold call.
  • Conducting frequent follow-ups.
  • Learning and starting to implement strategic questioning.
  • With assistance, driving to root issues to identify customers’ needs.
• Work with a senior staff member to begin increasing sales and profit margin within the territory.
• With assistance, engage technical staff and management to develop retention and growth strategies.
• Begin to establish professional relationships with key personnel in customer accounts.
• Learn how to create effective proposals for current and prospective customers.
• Communicate the ChemTreat value proposition to the customer base.
• Over time, begin to troubleshoot technical and site-specific process issues.
• Begin to effectively audit key unit operations.
• Participate in the entertainment of customers and prospects in accordance with ChemTreat’s entertainment policy.

Requirements

• Organizational skills and self-management.
• Self-motivated with a strategic mindset.
• Balance of self-confidence and humility.
• Ability to be a team player and partner well with others.
• Ability to identify issues and develop practical solutions.
• Excellent verbal and written communication skills (emails, comprehensive service reports, proposals, etc.).
• Fluency in Microsoft Office (Word, Excel, and PowerPoint).
• Industry knowledge specific to water treatment, including familiarity with various applications.

Qualifications

• Bachelor of Science; Engineering or technical degree preferred.
• 4-6 years of experience interacting with customers at all levels of an organization.
• Experience in water treatment preferred.

Physical Demands

• Travel dependent on the size of the assigned territory.
• May require long hours and varied work schedules.
• Constantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch, or crawl, and talk, hear, and smell.
• Constantly using hands and fingers to handle, feel, or operate objects and computer keyboards.
• Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds.
• Occasionally required to climb stairs and ladders and work at high elevations for extended periods.
• Occasionally required to drive both short and long distances, not to exceed DOT regulations.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions & Environment

• Required to wear all Personal Protective Equipment (PPE) for deliveries, which may include: eye, hearing, and respiratory protection, protective apron, steel toe shoes, gloves, hard hats, or face shields.
• Occasionally in extreme heat conditions.
• Required to use ear plugs for hearing protection.
• Both indoor and outdoor sites may have high noise levels.
• Site location may be at a boiler house.
• Outdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area.
• Use of hazardous chemicals is routine.
• Collaborative working environment; position touches all levels within the customer organization.
• Trust and respect for customers and ChemTreat field and leadership teams.

Pay

The below range reflects the range of possible compensation for this role at the time of this posting. The actual pay will depend on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The range may be modified in the future.

Benefits

• Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.