Account Manager lll, Industrial Water Treatment

About the Role

This role involves job shadowing and working alongside an experienced account manager to gain exposure to technical water treatment problem-solving and customer selling fundamentals. The candidate will be assigned specific tasks on accounts within an existing territory to retain and grow business, under the direction of a manager, while communicating with customers and ChemTreat team members.

Responsibilities

• With guidance, create, improve, and implement innovative sales strategies to drive ChemTreat’s position and increase market share within the assigned geography.
• Begin developing key customer relationships by:
  • Helping identify key decision makers within existing accounts.
  • Researching prospects and partnering with senior staff to cold call.
  • Conducting frequent follow-ups and learning strategic questioning techniques.
  • With assistance, identifying root issues to determine customer needs.
• Work with senior staff to increase sales and profit margins within the territory.
• Engage technical staff and management to develop retention and growth strategies.
• Begin establishing professional relationships with key personnel in customer accounts.
• Learn to create effective proposals for current and prospective customers.
• Communicate ChemTreat’s value proposition to the customer base.
• Over time, troubleshoot technical and site-specific process issues.
• Begin auditing key unit operations.
• Participate in customer and prospect entertainment in accordance with ChemTreat’s policy.

Skills & Qualifications

• Organizational and self-management skills.
• Self-motivated with a strategic mindset.
• Balanced self-confidence and humility.
• Ability to be a team player and collaborate effectively.
• Strong problem-solving skills to identify issues and develop practical solutions.
• Excellent verbal and written communication skills (emails, service reports, proposals, etc.).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Industry knowledge specific to water treatment, including familiarity with various applications.

Education & Experience

• Bachelor of Science degree; Engineering or technical degree preferred.
• 4-6 years of experience interacting with customers at all levels of an organization.
• Experience in water treatment preferred.

Physical Demands

• Travel dependent on the size of the assigned territory.
• May require long hours and varied work schedules.
• Constantly required to sit; occasionally required to walk, stand, climb (including stairs), balance, stoop, bend, kneel, crouch, or crawl.
• Constant use of hands and fingers to handle objects, operate computers, and keyboards.
• Routinely required to reach with hands and arms, squat, turn/twist, or reach.
• Lift, carry, push, or pull up to 60 pounds; occasionally maneuver drums weighing 250-800 pounds.
• Occasionally required to climb stairs and ladders and work at high elevations for extended periods.
• Occasionally required to drive both short and long distances, within DOT regulations.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Required to wear all Personal Protective Equipment (PPE) for deliveries, which may include: eye, hearing, and respiratory protection, protective apron, steel-toe shoes, gloves, hard hats, or face shields.
• Occasionally exposed to extreme heat conditions.
• May work in high-noise environments; ear protection may be required.
• Work sites may include indoor locations (e.g., boiler houses) and outdoor locations (e.g., cooling towers, water plants, wastewater plants, or process areas).
• Routine use of hazardous chemicals.
• Collaborative environment involving all levels within the customer organization and ChemTreat teams.

Pay

The salary range for this role is $85,000 - $130,000 USD per year. This position is also eligible for commission pay.

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and a 401(k) plan to eligible employees.