Account Manager Leader - Hybrid/Chicago, IL

About the role

This is a hybrid role based out of our Chicago, IL office. Aon is in the business of better decisions.

Responsibilities

• Leading talent development for the Account Manager population
• Helping team members achieve their individual goals through leadership, role modeling, coaching, mentoring, training, and engagement
• Collaborating with Account Manager Leaders/staff, Account Management team, and Client Service Delivery Leaders to establish clear roles, responsibilities, and performance expectations within the team
• Monitoring clients' satisfaction, including both internal and external clients
• Ensuring tools are understood and used
• Monitoring performance and suggesting changes in Account Manager assignments and the composition of service teams as appropriate
• Educating assigned Account Managers by leveraging training plans in client management, risk management, insurer interface, and Aon resources and processes
• Ensuring Account Managers understand their career opportunities and encouraging movement where possible
• Working to monitor and increase colleague engagement on the team, including effective utilization of Smart Working strategies to build team culture and collaboration

Qualifications

• 5+ years of Commercial Insurance experience, project management, and leadership
• Recent management experience with direct reports
• Strong desire to lead a team and work alongside local colleagues and regional/national leadership
• Experience with, or a strong desire to cultivate colleague engagement with the team, including effective strategies to build team culture and collaboration
• Experience with recruiting and managing talent pipeline
• Ability to monitor clients' satisfaction, including both internal and external clients

Skills

• Valid Property and Casualty Insurance License is strongly preferred
• Bachelor's degree or equivalent years of work experience

Benefits

The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including:

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions

Pay

The target salary range for this position is $85,000 - $105,000 (US Dollar) annually.