Account Manager - Chicago
Frontdoor, Inc. · Chicago, IL · 2 wk ago
Business Development$65k/yrFull-time
Responsibilities
- Be the primary point of contact and build long-term relationships with real estate partners.
- Develop a trusted advisor relationship with accounts, partner stakeholders and executive sponsors.
- Help partners through consistent in-person presence; provide timely responses through email, phone, online presentations, screen-share and in person meetings.
- Accountable for daily execution of sales driven and customer service-oriented activities to increase production (orders and sales) that meet or exceed company objectives.
- Ensure the timely and successful delivery of our solutions according to partner (and customer) needs and objectives.
- Contribute to national relationships in assigned territory to meet contractual agreements.
- Clearly communicate the progress of ongoing initiatives to internal and external stakeholders.
- Increase job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations and representing our brand(s) at industry events.
- Track account metrics; enter all sales related activities into company designated CRM.
- May assume other duties as assigned.
Qualifications
- Effective problem-solving skills to help resolve customer complaints or needs.
- Proven verbal and written communication skills to communicate product ideas to clients.
- To update understanding of the industry’s consumer behavior.
- Proficient customer service and interpersonal skills for dealing with different types of customers and clients.
- Effective analytical skills for analyzing client data.
- Time management and multitasking skills to handle multiple tasks and clients at once.
- Results driven, persuasive with strong negotiation skills.
- Strong organizational skills and attention to detail.
- Ability to work, drive, or travel for long periods, including potential early mornings, late nights, or overnight trips.
- Ability to operate a motor vehicle for extended periods, possess a valid driver’s license, and maintain a clean driving record.
Preferred Skills
- Enthusiastic self-starter with a high degree of self-confidence and motivation.
- Dedication to professionalism.
- Passion for sales and accountable to results.
Physical Role Requirements
- Prolonged sitting, regular driving (often 6-8+ hours daily).
- Lifting/carrying equipment, and navigating various environments.
Key Demands
- Valid licensing, visual acuity (near/far), and physical stamina to handle driving, walking, or standing.
- Capacity to handle varied, sometimes extreme temperatures, noises, and weather conditions during travel.
- Sitting for long periods of time while using office equipment such as computers and phones.
- Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Minimum Education, Licensure and Professional Certification requirements
- A high school diploma or equivalent required, Bachelor’s degree preferred.
Minimum Experience required (number of years necessary to perform role)
- 3+ years of experience required and proven results in a sales capacity, some experience in home warranty and/or real estate industry preferred.
Job Locations
- US-IL-Chicago | US-IL-Schaumburg
ID
- 2026-4094
Category
- Sales
Type
- Full Time
Company
- AHS American Home Shield Corp
Pay Range
- $65,000/Yr to $75,000/Yr