Account Manager/Inside Sales

At NCAB Group, it is our people that make us unique. You will work in a global and fast-growing environment with high employee engagement and continuous competence development. Join us on our journey to become the Number 1 PCB producer, wherever we are.

About the role

We are looking for a dedicated Mid-level Account Manager to join our team in our Plano, TX office. This will be an office-based position with the ability to be a limited hybrid (work from home and the office) after successful training.

Responsibilities

• Serve as the primary point of contact for customers, outside sales, and technical sales teams.
• Build and maintain strong customer relationships with a proactive and solution-driven approach.
• Manage accounts throughout the entire sales cycle—from order placement to fulfillment.
• Provide exceptional communication and negotiation skills to ensure seamless customer experiences.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels.
• Focus on problem-solving rather than just taking orders—be a solutions provider.

Requirements

• Proven experience in account management or inside sales with a track record of customer success.
• Strong negotiation skills and the ability to manage long sales/order cycles.
• Exceptional communication—comfortable picking up the phone and engaging directly with customers.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Experience with order entry/enterprise systems is a plus.
• Knowledge of the Printed Circuit Board (PCB) industry is preferred, but not required.
• Associate’s degree in business or related field required or equivalent experience.

Benefits

• Competitive base salary + bonus, depending on experience.
• Health, dental, and vision benefits starting Day 1.
• Matching 401(k).
• Short & Long-term Disability.
• $25K Life Insurance.
• Tailored 90-day onboarding program + ongoing training.

About Us

We believe in Quality First, Strong Relationships, Full Responsibility, and Environmental Sustainability.