Account Manager/Inside Sales

Main Responsibilities

• Serve as the primary point of contact for customers, outside sales, and technical sales teams.
• Build and maintain strong customer relationships with a proactive and solution-driven approach.
• Manage accounts throughout the entire sales cycle—from order placement to fulfillment.
• Provide exceptional communication and negotiation skills to ensure seamless customer experiences.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels.
• Focus on problem-solving rather than just taking orders—be a solutions provider!

Profile

• Proven experience in account management or inside sales with a track record of customer success.
• Strong negotiation skills and the ability to manage long sales/order cycles.
• Exceptional communication—comfortable picking up the phone and engaging directly with customers.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Experience with order entry/enterprise systems is a plus.
• Knowledge of the Printed Circuit Board (PCB) industry is preferred, but not required.
• Associate’s degree in business or related field required or equivalent experience.

Benefits

• Competitive Compensation: $65K- $95K base salary + bonus.
• Comprehensive Benefits: Health, Dental, Matching 401(k), Short & Long-term Disability, and $25K Life Insurance—all starting Day 1.
• Professional Growth: Tailored 90-day onboarding program + ongoing training.
• Strong Company Values: We believe in Quality First, Strong Relationships, Full Responsibility, and Environmental Sustainability.

Pay

$65K- $95K base salary + bonus.

Schedule

Not specified.

Qualifications

Associate’s degree in business or related field required or equivalent experience.