Account Manager/Inside Sales
AlphaGraphics · Marietta, GA · 3 mo ago
On-siteBusiness Development$20–$24/hrFull-time
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
Responsibilities
- Gains a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing.
- Recruits new clients and retains existing customer base while expanding our production offerings.
- Communicates with customers and/or prospects confidently via phone, email and face to face.
- Exhibits strong time management skills, detail oriented and organized.
- Works well within a team environment and independently.
- From initial engagement to completion, ensures all clients have a positive business experience.
- Consults with customers to help them make decisions; upsells when there are opportunities.
- Provides feedback and recommendations to client's projects, helps them see new possibilities.
- Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy.
- Routinely resolves customer inquiries and addresses any issues immediately.
- Displays necessary mastery of Point of Sale application to effectively create, price and communicate customer projects.
- Follows up on customer leads as needed.
- Maintains a proactive response to potential client concerns and contacts the client before a problem is encountered.
- Continuously seeks improvement through process, capabilities and feedback.
Qualifications
- Has a proven record of customer service, project management and sales.
- Knowledge of printing, design and signs are a plus.
- Computer savvy, enjoys marketing, business communication and design.
- Ability to build, secure and maintain customer’s trust and confidence.
- Energetic, enthusiastic and curious disposition is a great fit for this position.
- Strong analytic, written and verbal skills.
- Professional appearance is required.
- Strong organizational and time-management skills.