Account Manager - Industrial Water Treatment

About the role

Veolia Group is a global leader in environmental services, specializing in water, energy, and waste management. The Water Technology Business unit focuses on tackling complex challenges related to water scarcity, quality, productivity, and energy. As an Account Manager in CSM, you will act as a trusted technical advisor, developing advanced chemical water treatment solutions for customers across diverse industries to improve sustainability, profitability, and asset protection.

Responsibilities

• Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications.
• Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives.
• Execute Veolia’s Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value.
• Plan and communicate Value Generation Plans through projects that drive water and energy sustainability and improve asset protection.
• Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations.
• Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth.
• Work safely at all times, following all EHS policies and procedures.

Requirements

• Bachelor’s Degree (or equivalent) in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Alternatively, a minimum of 8+ years of direct experience in the water treatment industry with a high school education will qualify.
• 4+ years of chemical water treatment experience.
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building.
• Experience with consultative selling and technical solution development.
• A full valid driver’s license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Skills

• Technical curiosity and superior problem-solving skills.
• Proficiency in mathematical calculations and chemistry concepts.
• Sample analysis and testing with mechanical and electrical aptitude for small-scale equipment and instrumentation.
• Strong interpersonal and communication abilities.
• Customer-focused mindset with active listening skills.
• Excellent time management in fast-paced environments.
• Ability to work independently and as part of a collaborative team.
• Comfortable working in industrial environments.
• Openness to continuous learning and professional development.
• Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite).

Benefits

• Medical, Dental, & Vision Insurance (starting Day 1).
• Life Insurance.
• Paid Time Off and Paid Holidays.
• Parental Leave.
• 401(k) Plan with 3% default contribution plus matching.
• Flexible Spending & Health Savings Accounts.
• AD&D Insurance.
• Disability Insurance.
• Tuition Reimbursement.

Pay

The salary range for this role is $85,000 to $105,800 annually. The final offer will be based on the candidate’s knowledge, skills, experience, market conditions, and internal peer equity.