Account Manager - Industrial

About the role

As an Account Manager, you will serve as a high-value consultant for end customers, leveraging Werner Electric products and services to achieve win-win outcomes and build long-term business partnerships.

Responsibilities

• Grow and manage a designated book of business to achieve profitability goals relative to the annual operating plan (AOP).
• Conduct sales visits with existing and prospective customers.
• Understand customer needs and communicate value propositions.
• Update the customer relationship management (CRM) system to track sales activity and progress toward goals.
• Deliver product presentations and demonstrations.
• Attend trade shows to stay up to date with industry trends.
• Develop and maintain relationships with customers and vendors.
• Provide direction and assistance to customer-facing functional groups.
• Ensure safe and efficient travel throughout assigned territory.
• Leverage a disciplined sales process and CRM to document the sales pipeline and manage the sales forecast.
• Manage the sales cycle, including lead qualification, arranging and providing demonstrations, quoting, and closing.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues.
• Collaborate with cross-functional teams, including Customer Service Representatives and Product Management, to implement commercial strategies.
• Collaborate with Product Management teams to develop and maintain complex vendor relationships.
• Attend and host relevant customer events; collaborate with Marketing on planning as required.
• Perform all other assigned duties.

Requirements

• High School Diploma (Associate's or Bachelor's Degree preferred).
• Professional business-to-business (B2B) sales experience.
• Must have and maintain a valid driver’s license.
• Motivated, collaborative, entrepreneurial, and customer-focused.

About the company

Founded in 1948, Werner has grown from a small appliance store in downtown Neenah, WI, into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for industrial and construction customers. As a privately held company with over 450 employees, we uphold a family culture built around exceptional customer service. Werner is a recent recipient of the New North Workplace Excellence Award and is dedicated to continuous improvement of our people, products, and services.

Benefits

• Medical, Dental, and Vision Insurance
• Short & Long-Term Disability Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with company match
• Paid holidays, vacation, personal, and sick days
• Pet Insurance
• Identity Theft Protection
• Accident Insurance & Critical Illness Coverage
• Tuition Reimbursement
• Annual bonuses and merit increases based on performance
• Employee Assistance Program (EAP)
• Wellness Programs
• Employee Resource Groups (ERG)
• Career Development & Leadership Training
• Paid Parental Leave