Account Manager - Indiana

Essential Duties And Responsibilities

• Aid the Territory Manager in identifying opportunities and qualifying leads within an assigned geography.
• Support the sales process, including initial calls, implementation, first report review, and quarterly business reviews.
• Maintain and strengthen existing provider relationships.
• Drive organic growth within current accounts.
• Conduct lunches, in-office visits, and account maintenance meetings as needed.
• Attend and contribute to customer meetings, presentations, and events.
• Coordinate patient billing questions, supply ordering, and client service needs.
• Partner with the Field Operations Supervisor to support specimen collection operations and service excellence.
• Prepare weekly summaries of account activity and CRM updates.
• Provide presentation materials and coordinate logistics for provider visits.

Requirements

• Core Values: Innovation, Making a Difference, Perseverance, Accountability, and Customer Focus.
• Prior experience as an inside or outside Account Manager or Sales professional required.
• B2B sales experience preferred.
• Demonstrated success building and maintaining customer relationships.
• Strong professionalism and critical thinking skills.
• Ability and willingness to travel, including overnight stays.
• Exceptional verbal and written communication skills.
• Strong organizational and time management capabilities.
• Proficiency in Microsoft Office and CRM systems.
• Ability to manage multiple accounts while maintaining high service standards.
• Ability to deliver company messaging and talk tracks confidently and accurately.
• Physical and Travel Requirements: Ability to travel within assigned region, including overnight travel; ability to sit, stand, walk, bend, and reach as needed; ability to lift up to 50 pounds.

Qualifications

• Prior experience as an inside or outside Account Manager or Sales professional required.
• B2B sales experience preferred.
• Demonstrated success building and maintaining customer relationships.
• Strong professionalism and critical thinking skills.