Account Manager II, Commercial Lines

About the role

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, our focus is on providing peace of mind through tailored insurance solutions.

Opportunity

The Account Manager II manages a more complex or specialized book of insurance business, providing professional, courteous service to clients, carriers, underwriters, business partners, and HUB colleagues. They may work independently, as part of a team, or with a Producer to manage client needs, advocate for clients, and write new accounts or lines of coverage.

Duties & Responsibilities

• Service day-to-day client needs, including handling phone calls, emails, and communications related to coverage questions, policy changes, payments, cancellations, etc.
• Manage the renewal process, including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation to the Producer and client, and invoicing.
• Manage and delegate tasks to Associate Account Managers I and II to ensure workload is appropriate.
• Maintain relationships with underwriters to ensure positive results for clients and negotiate coverage.
• Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy, and creation of client policy summaries and binders.
• Set up and maintain electronic records.
• Follow best practices and internal broker standards for service and maintenance of client files and information.
• Collaborate with team members to share and educate on coverage, exposures, and client knowledge.

Qualifications

• High School or Equivalent P&C Insurance Producer License Required
• Alaska specific experience a plus
• Five (5) to seven (7) years of relevant experience

Skills & Abilities

• Four or more years of insurance brokerage or property casualty insurance experience in account management role preferred
• Exceptional customer service skills
• Strong reading comprehension and analysis skills
• Strong data entry skills
• Strong written and oral communication skills
• Strong organization and follow-up skills
• Proficient in Word, Excel, Outlook, and internet utilization
• Applied EPIC Agency Management System experience preferred but not required

Working Conditions & Physical Demands

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Why Choose HUB?

At HUB, we offer a competitive, exciting, and friendly work environment that strategically positions employees for longevity and success. Continuous opportunities for growth and development are provided, fostering an entrepreneurial culture that empowers employees to make decisions for both customers and the organization.

Benefits

• Comprehensive benefit and total compensation packages including health/dental/vision/life/disability insurance, FSA, HSA, 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity, and commissions for some positions.

Application

To apply, visit our website and submit your application online. For accommodation requests, contact the US Recruiting Team at (844) 300-9193 or USRecruiting@hubinternational.com.