Account Manager II, Commercial Lines

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions.

The Opportunity

The Account Manager II manages a more complex or specialized book of insurance business, providing professional, courteous service to clients, carriers, underwriters, business partners, and HUB colleagues. They may work independently, as part of a team, or with a Producer to manage client needs, advocate for clients, write new accounts, and manage renewals.

Duties & Responsibilities

• Service day-to-day client needs, including handling calls, emails, and communications related to coverage questions, policy changes, payments, cancellations, etc.
• Manage the renewal process, including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation to the Producer and client, and invoicing.
• Manage and delegate tasks to Associate Account Managers I and II to ensure workload is appropriate.
• Ensure relationships with underwriters are positive and coverages are negotiated effectively.
• Ensure proposals, bindings, and policy summaries are accurate and complete.
• Use best practices and internal broker standards for service and maintenance of client files and information.
• Collaborate with team members to share and educate on coverage, exposures, and client knowledge.

Qualifications

• High School or equivalent P & C Insurance Producer License
• Four or more years of insurance brokerage or property casualty insurance experience in account management role (preferred)
• Exceptional customer service skills
• Strong reading comprehension and analysis skills
• Strong data entry skills
• Strong written and oral communication skills
• Strong organization and follow-up skills
• Ability to work effectively in a team environment
• Proficient in Word, Excel, Outlook, and internet utilization
• Applied EPIC Agency Management System experience preferred but not required

Working Conditions and Physical Demands

The physical and environmental demands of this job include sitting, using hands and fingers, talking, and hearing. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities include close vision on a computer monitor.

Why Choose HUB?

HUB offers a competitive, exciting, and friendly work environment that positions employees for longevity and success. Continuous opportunities for growth and development are provided, fostering an entrepreneurial culture that empowers employees to make decisions for both clients and the organization.

Benefits

• Comprehensive benefit and total compensation packages including health/dental/vision/life/disability insurance, FSA, HSA, 401(k), paid-time-off, and eligible bonuses, equity, and commissions for some positions.

Application Information

To apply, visit https://apply.hubinternational.com. For accommodation requests, contact the US Recruiting Team at (844) 300-9193 or USRecruiting@hubinternational.com. EEOAA Policy and E-Verify Program information is provided.