Account Manager II, Commercial Lines

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions and unrelenting advocacy.

The Opportunity

The Account Manager II manages a more complex or specialized book of insurance business, providing professional, courteous service to clients, carriers, underwriters, business partners, and HUB colleagues. They may work independently, as part of a team, or with a Producer to manage client needs, advocate for clients, write new accounts or lines of coverage, and manage client relationships.

Duties & Responsibilities

• Service day-to-day client needs, including handling phone calls, emails, and communications related to coverage questions, policy changes, payments, cancellations, etc.
• Manage the renewal process, including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation to the Producer and client, and invoicing.
• Review quote documents to ensure all insurance requirements are included in the quote proposal.
• Manage and delegate tasks to Associate Account Managers I and II to ensure workload is appropriate.
• Maintain relationships with underwriters to achieve positive results for clients and negotiate coverage with underwriters.
• Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy, and creation of client policy summaries and binders.
• Set up and maintain electronic records.
• Follow best practices and internal broker standards for service and maintenance of client files and information.
• Collaborate with team members to share and educate on coverage, exposures, and client knowledge.
• Perform other duties as assigned.

Qualifications

• High School or equivalent P & C Insurance Producer License
• Four or more years insurance brokerage or property casualty insurance experience in account management role (preferred)
• Exceptional customer service skills
• Strong reading comprehension and analysis skills
• Strong data entry skills
• Strong written and oral communication skills
• Strong organization and follow-up skills
• Ability to work effectively in a team environment
• Proficient in Word, Excel, Outlook, and internet utilization (preferred)

Working Conditions And Physical Demands

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Why Choose HUB?

At HUB, we offer a competitive, exciting, and friendly work environment that strategically positions employees for longevity and success. We invest in our employees' future, providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, expanding industry knowledge to better serve our valued clients.

Benefits

• Comprehensive benefit and total compensation packages, including health/dental/vision/life/disability insurance, FSA, HSA, 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity, and commissions for some positions.

Application Information

To apply, visit our website and submit your application online. For accommodation requests, contact the US Recruiting Team at (844) 300-9193 or USRecruiting@hubinternational.com. HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. EEOAA Policy E-Verify Program.