Account Manager II

Job Description

The Account Manager serves as the primary liaison between the Client Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

Knowledge / Skills

• Maintain knowledge of Client guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.

PROJECT/PROCESS MANAGEMENT

• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Accountability / Scope

• Reports to Client Ad Agency Group Account Manager.
• Partners with creative team on project initiatives.
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget.
• Adherence to all company-wide financial policies.

Qualifications

• Bachelor degree highly preferred.
• Master's degree or equivalent related project or functional experience is desirable.
• Total account management experience - minimum of 4-6+ years.
• Pharmaceutical industry experience preferred (both U.S. and Global).
• In-house ad agency/ad agency experience a plus.
• Excellent communications skills: verbal, presentation, written.
• High energy, positive, organized individual who is comfortable in a high-visibility role.
• Ability to manage high volume project scope in a fast paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.