Account Manager II

Responsibilities

• Conducts market and competitive analysis to identify growth opportunities and inform sales strategy.
• Develops and executes short- and long-term tactical sales plans for assigned accounts.
• Drives field sales performance through actionable business plans that deliver customer value.
• Builds and strengthens customer relationships, acting as the primary point of contact and resolving issues.
• PARTNERS WITH MARKETING TO LAUNCH NEW PRODUCTS, PROGRAMS, AND CHANNEL-SPECIFIC PROMOTIONS TO INCREASE MARKET SHARE AND BRAND AWARENESS.
• Develops new customers while expanding revenue through sales and promotional opportunities with existing accounts.
• MANGAGES KEY ACCOUNT INITIATIVES INCLUDING PROJECTS, PRODUCT LINE REVIEWS (PLRS), AND SALES EXPANSION OPPORTUNITIES.
• PROVIDES PRODUCT KNOWLEDGE TRAINING TO MANAGEMENT AND SALES TEAMS WHILE COMMUNICATING CRITICAL CUSTOMER AND MARKET INSIGHTS TO INTERNAL STAKEHOLDERS.
• FACILITATES COMMUNICATION BETWEEN CUSTOMER ACCOUNTS AND THE SUPPORTING DEALER NETWORK FOR INSTALLATIONS AND AFTERMARKET SERVICES.
• MaintAINS customer account data, target lists, and online product information to support sales activities.
• COLLABORATES ROUTINELY WITH THE NATIONAL ACCOUNT MANAGER TO ALIGN ACCOUNT STRATEGIES AND BUSINESS OBJECTIVES.
• EVALUATES AND IMPROVES INTERNAL AND EXTERNAL PROCESSES TO ENHANCE OPERATIONAL EFFECTIVENESS.

Requirements

• Bachelor's Degree or equivalent work experience
• 3 years of retail account experience in sales or marketing

Physical Demands

• Regularly required to talk and hear;
• Regularly required to stand and walk;
• Occasionally required to stoop, bend, or reach above the shoulders;
• Occasionally lifts up to 25 pounds;
• Sitting, close vision, and the ability to adjust focus required;
• Occasional travel required.