Account Manager II

Maintains existing business

Maintains existing business by developing an understanding of the customer's business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.

Essential Functions

• Collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint

Minimum Education and Experience

• Bachelor's degree/equivalent (Equivalency reflected under minimum experience)
• Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required

Knowledge, Skills And Abilities

• Excellent Communication Skills
• Product Knowledge
• Solution Building
• Time Management
• Organization
• Self-Motivation
• Adaptability
• Problem Solving
• Business Acumen
• History of Relationship Building and Maintaining
• Strong Client Relationships
• Data Analysis and Predictive Analytics for Retention
• Experience Leveraging Technology
• Drive to Monitor Account Health and Mitigate Risks
• Ensuring Customer Satisfaction
• Data Visualization for Success Metrics

Job Conditions

• Moderate overnight travel required

Preferred Qualifications

• Pay Transparency
• Pay Additional Details

Benefits

For details on our comprehensive benefits, click here.

Equal Opportunity Employer

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.