Account Manager II

About the role

The sales professional will maintain and deepen customer relationships, providing face-to-face customer contact in an assigned market-based geographic territory to achieve personal and company sales goals for small to mid-sized customers.

Responsibilities

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience.
• Negotiates fair, competitive market-based pricing within parameters set by FedEx, and occasionally negotiates strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned.

Requirements

• Minimum Education: Bachelor's degree/equivalent (Equivalency reflected under minimum experience)
• Minimum Experience: Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.
• Knowledge, Skills And Abilities: Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics.

Qualifications

• Quantifiable & Measurable Sales Achievements
• Territory management
• Experience with CBRs
• Building & maintaining C level relationships
• Building account plans

Preferred Qualifications

• Strong client relationships
• Data analysis & predictive analytics for retention
• Experience leveraging technology
• Drive to monitor account health & mitigate risks
• Ensuring customer satisfaction
• Data visualization for success metrics

Job Conditions

• Moderate overnight travel required.

Pay

$4,571.88 - $6,481.77/ monthly

Benefits

For details on our comprehensive benefits, click here.

Equal Opportunity Employer

Includes, Vets/Disability.

Reasonable Accommodations

Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Details on Benefits

Click here for details on our comprehensive benefits.

E-Verify Program Participant

Learn more about the E-Verify program: E-Verify Notice (bilingual)

Right to Work Notice

Right to Work Notice (English) / Right to Work Notice (Spanish)