Account Manager II, Amazon Pickup & Returns

About the role

The Amazon Pickup & Returns team is looking for an Account Manager to support Amazon’s automated, secure, self-service package delivery solution. This role involves working with a variety of partners, including national chains and franchisee locations.

Responsibilities

• Lead negotiations and build processes to optimize operations
• Advocate for partners’ business needs internally across partner teams
• Develop and maintain strong relationships with key partners
• Ensure efficient scaling of operations in a rapidly growing space
• Support the delivery experience that delights customers and provides value for partners

Requirements

• 5+ years of digital advertising and client-facing roles experience
• Bachelor's degree
• Experience in client or vendor-facing roles with a focus on relationship management and negotiation skills
• Experience analyzing data and best practices to assess performance drivers

Qualifications

• 5+ years of client or vendor-facing roles with a focus on relationship management and negotiation skills
• Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights

Skills

Confidence operating in a fast-paced and sometimes ambiguous environment, ability to think big, and a track record of delivering results for customers.

Benefits

Comprehensive benefits including medical, dental, vision, prescription, life insurance, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement coverage, and more. Learn more at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is $82,700.00 - $115,500.00 annually.

Schedule

Not specified.