ACCOUNT MANAGER 2 SALES

About the role

Daniel Defense engineers and manufactures the world’s finest weapon systems and accessories. Our mission of Honor God. Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement, and civilians seeking premium firearms for home defense, hunting, and sport shooting.

Responsibilities

• Demonstrate commitment to and leadership of environmental health and safety principles, policies, and procedures.
• Develop and manage relationships with assigned clients to increase revenue.
• Pursue and develop relationships with potential new accounts and seek business expansion opportunities with current clients.
• Generate leads, maintain existing accounts, and develop new clientele.
• Plan, carry out, and support local marketing activities to agreed budgets and timescales; integrate sales efforts with organized marketing activities such as product/service launches, promotions, advertising, exhibitions, and trade shows.
• Develop and recommend Buy Group show program and strategy to increase sales, profitability, and market penetration.
• Provide sales quotations and respond to requests for proposals.
• Regularly track sales results and forecast for assigned accounts.
• Attend and present at external customer meetings and internal meetings with other company functions to aid business development.
• Follow standardized and optimized sales processes, including renewals and statement of work development.
• Periodically visit client locations to ensure client satisfaction and promote ongoing contract renewal.
• Attend training to develop relevant knowledge, techniques, and skills.
• Learn product specifications and develop and conduct engaging demonstrations.
• Respond to difficult situations effectively while maintaining a high level of energy and commitment.
• Maintain and advance established accounts as well as develop new accounts by regularly contacting clients within your defined territory.
• Manage assigned customer accounts through emails and sales calls.
• Ensure all customers’ purchase orders are scheduled and entered accurately and timely.
• Respond immediately to requests from customers for information.
• Engage in technical discussions with potential clients through demonstrations and presentations.
• Keep management informed of all activity, including timely preparation of reports.
• Assist with planning and execution of Daniel Defense University regularly throughout the year.
• Work on projects/matters/tasks of a complex nature within the job function.
• Work under general supervision, occasionally directed in several aspects of the work.
• Participate in the company’s efforts to continuously improve in Safety, 6S, Quality, Delivery, and Productivity.
• Contribute to company standards on high integrity, safety, fair and equitable treatment, and a positive work environment.
• Perform other responsibilities as deemed appropriate or necessary by management.

Requirements

• Bachelor’s Degree with 2-4 years of experience or a combination of related experience, education, and/or training to sufficiently perform the essential functions of the job.
• Knowledge of commonly used concepts, practices, and procedures within the field.
• Detailed knowledge of products and services being offered; ensures products and services consistently meet client needs.
• Teamwork and the ability to cooperate and work proactively with others.
• Customer service oriented, flexible, independent, and outgoing.
• Resourceful problem solver who is highly organized and motivated to make swift decisions.
• Ability to manage time efficiently and use sound judgment.
• Great attention to detail and excellent record-keeping skills.
• Excellent written and oral communication skills.
• Self-motivated; willing to put in extra effort and hours as needed.
• Ability to work independently, prioritize responsibilities, and work under deadlines and pressure.
• Ability to interact and effectively communicate with all company officials, employees, vendors, and customers.
• Demonstrated ability to manage multiple projects simultaneously, set priorities, identify and address problems, meet deadlines, and stay within budget.
• Competent with computer software such as Microsoft Office (Access, Excel, MS Project, PowerPoint, Publisher, Outlook, Word).
• Demonstrated ability to recognize and work in accordance with company values.
• Travel requirements: 15 to 25% of the year.

Physical Requirements

• Must be able to lift and carry items weighing up to 50 pounds.
• Requires intermittent standing, walking, sitting, and bending throughout the normal work day—extensively at trade shows, meetings, etc.
• Must be able to work in a manufacturing environment, including exposure to noise, chemicals, lights/lasers, and machinery.
• Must be able to wear appropriate Personal Protection Equipment as required by position and/or company policy.