Account Manager I - Hybrid/Denver, CO

About the role

Aon is seeking an Account Manager I in their General Industry team based in Denver, CO. This is a hybrid role.

Responsibilities

• Partner with Account Executives on assigned book of business
• Manage day-to-day service processes and outputs
• Support a variety of strategic, client-facing initiatives
• Run point on each client’s renewal cycle
• Maintain effective and positive relationships with clients
• Serve independently in a client-facing capacity on matters of moderate importance and complexity
• Perform submission assembly/creation where assigned
• Facilitate the timely and accurate flow of information between clients and account team members
• Gather and analyze data and draft assigned elements of stewardship/renewal strategy/proposal reports and other convincing presentations
• Support and monitor the renewal process
• Draft/review quote comparisons and follow up for binders, policies, and endorsements
• Serve as the primary point of contact with Aon Client Services (ACS)
• Coordinate activities of the client service team and ACS to ensure efficient processes and high-quality client deliverables
• Collaborate with Premium Accounting on client billing matters
• Handle routine and sophisticated coverage inquiries and endorsement requests
• Serve as key client liaison for items such as certificates, auto IDs, location additions, invoices, worker’s compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals
• Monitor and follow-up on invoice generation, fee agreements, receivables, and collections
• Address and resolve problems
• Provide guidance and mentoring to a less senior account specialist
• Delegate work to support staff and ACS where applicable
• Ensure tools are understood and used

Requirements

• 1+ years of insurance experience required (preferably in an Account Management role)
• Property & Casualty broker’s license strongly preferred, or to be obtained within 90 days of start date
• Proficient in MS Excel, PowerPoint, and Word
• High school diploma or equivalent required
• Associates degree preferred
• Experience supporting complex clients is preferred

Qualifications

Education and experience requirements as outlined above.

Skills

Skills not explicitly listed but implied by the responsibilities, such as strong communication, organizational, and problem-solving abilities.

Benefits

Comprehensive benefits package including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental, and vision insurance; various types of leaves of absence; paid time off; short-term and long-term disability; health savings account; health care and dependent care reimbursement accounts; employee and dependent life insurance; optional personal insurance policies; adoption assistance; tuition assistance; commuter benefits; and an employee assistance program.

Pay

The salary range for this position (intended for U.S. applicants) is $55,000 - $78,000. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.

Schedule

This is a hybrid role.