Account Manager I - AGI

Essential Duties And Responsibilities

• Daily management of assigned customer accounts.
• Matrix management of Customer Service Representative assigned to your accounts.
• Manage day-to-day customer and vendor quoting activity.
• Ensure rigorous compliance to all customer flow down requirements on all customer orders.
• Work with cross-functional team to optimize inventory levels and supplier performance metrics.
• Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics.
• Provide support to account managers with large strategic accounts.
• Handle Controlled Unclassified Information (CUI) for assigned accounts as required.
• Handle Federal Contract Information (FCI) as required.
• Perform special projects or assignments to support department.

Other Knowledge, Skills, And Abilities

• Demonstrated ability to work in a team environment to achieve business objectives.
• Open-minded self-starter with the ability to adapt, improvise and problem solve.
• Knowledge of selling strategies and methods.
• Working knowledge of the company's products, competitive products, and the market.
• Excellent communication, interpersonal, and customer service skills.
• Exceptional planning, organizational, and creative thinking skills.
• Micorsoft Office proficiency (Excel, Access, PowerPoint Presentations).
• Ability to work required duties under general supervision.